First time leasing customers will have questions about their options, and you want to be able to answer them. But how much should you share, and how much should you leave for the leasing company. Since you’re the equipment seller and not the financing company, you might not have all the answers to your customer’s questions, either. You don’t want to give potential customers incorrect information, as that could cause them to buy or lease from someone else if they feel they can’t trust you.

First time leasing customers will have questions about their options, and you want to be able to answer them. But how much should you share, and how much should you leave for the leasing company. Since you’re the equipment seller and not the financing company, you might not have all the answers to your customer’s questions, either. You don’t want to give potential customers incorrect information, as that could cause them to buy or lease from someone else if they feel they can’t trust you.

Make Sure Your Customers Know the Basics

You don’t want to give your customers information that’s not going to be relevant to their needs. But if you seem secretive or like you don’t know or understand the process of equipment leasing, customers could lose confidence in you. That could mean losing a sale, and you don’t want to let that happen. Rather than take that risk, you want to be sure you can talk about the basics of leasing equipment with your customers. Then they will see you as knowledgeable, and you can get them connected with the finance company so they can ask the more detailed, specific questions about leasing their equipment. For more on the basics, cl.

Make Sure Your Customers Know the Basics

You don’t want to give your customers information that’s not going to be relevant to their needs. But if you seem secretive or like you don’t know or understand the process of equipment leasing, customers could lose confidence in you. That could mean losing a sale, and you don’t want to let that happen. Rather than take that risk, you want to be sure you can talk about the basics of leasing equipment with your customers. Then they will see you as knowledgeable, and you can get them connected with the finance company so they can ask the more detailed, specific questions about leasing their equipment.

Refer Your Customer to the Leasing Company

Once you’ve given your customer all the basic information about how equipment leasing works and how it may be able to benefit them, it’s time to get the leasing company involved. The leasing company is the one that will give them specific terms, provide them with a monthly payment, and address any issues that might come up for the customer. You don’t have to be a part of that, but you’ll want to be available to the customer so they don’t feel you abandoned them as soon as the finance company got involved in the process.

Refer Your Customer to the Leasing Company

Once you’ve given your customer all the basic information about how equipment leasing works and how it may be able to benefit them, it’s time to get the leasing company involved. The leasing company is the one that will give them specific terms, provide them with a monthly payment, and address any issues that might come up for the customer. You don’t have to be a part of that, but you’ll want to be available to the customer so they don’t feel you abandoned them as soon as the finance company got involved in the process.

Be a Good Liaison — Your Customers Will Thank You

Being accessible and available as a go-between in the customer and finance company relationship is an important part of what you can do to keep your customers happy and also maintain a good relationship with the finance company. That way you can easily reach out to the company with questions, and you’ll have someone there who will help you. Then you can pass information along to your customer, who will feel like they’re important to you.

Be a Good Liaison — Your Customers Will Thank You

Being accessible and available as a go-between in the customer and finance company relationship is an important part of what you can do to keep your customers happy and also maintain a good relationship with the finance company. That way you can easily reach out to the company with questions, and you’ll have someone there who will help you. Then you can pass information along to your customer, who will feel like they’re important to you.

Remember, though, that first time leasing customers often need more guidance and have more questions. You’ll want to let the leasing company explain most of the process, so you don’t risk giving customers incorrect or confusing information, especially when they’re new to leasing equipment. It’s easily avoided when you have a good relationship with the leasing company and can get your customer the quality help they need and deserve.

 If you have a current customer who needs funding, have them apply, or reach out to our team for a quick quote or consultation.

Remember, though, that first time leasing customers often need more guidance and have more questions. You’ll want to let the leasing company explain most of the process, so you don’t risk giving customers incorrect or confusing information, especially when they’re new to leasing equipment. It’s easily avoided when you have a good relationship with the leasing company and can get your customer the quality help they need and deserve.

 If you have a current customer who needs funding, have them apply, or reach out to our team for a quick quote or consultation.

Remember, though, that first time leasing customers often need more guidance and have more questions. You’ll want to let the leasing company explain most of the process, so you don’t risk giving customers incorrect or confusing information, especially when they’re new to leasing equipment. It’s easily avoided when you have a good relationship with the leasing company and can get your customer the quality help they need and deserve.

 If you have a current customer who needs funding, have them apply, or reach out to our team for a quick quote or consultation.

Remember, though, that first time leasing customers often need more guidance and have more questions. You’ll want to let the leasing company explain most of the process, so you don’t risk giving customers incorrect or confusing information, especially when they’re new to leasing equipment. It’s easily avoided when you have a good relationship with the leasing company and can get your customer the quality help they need and deserve.

 If you have a current customer who needs funding, have them apply, or reach out to our team for a quick quote or consultation.